Terms of sale

According to articles 14 and 24 of the law of July 13th, 1992, the capacities of articles 95 and 103 of the decree 94/490 of June 15th, 1994, the text of which is below reproduced, are not applicable for the operations of booking or sale of transport tickets not entering within the framework of a tourist package. The brochure, the estimate, the proposition, the organizer program constitute the preliminary information aimed by the article 97 of the decree of June 15th, 1994. Therefore, for lack of opposite capacities, the characteristics, particular conditions and ,prices of the trip such as indicated in the brochure, the estimate, the organizer proposition, will be contractual, since the signature of the registration sheet.

Extract from the decree n°94 490 of June 15th, 1994 taken in application of the law article n°92 645 of July 13th, 1992. OF THE SALE OF JOURNEYS OR STAYS.

Art. 96
Before the conclusion of the contract and on the basis of a written support carrying his business name, his address, and the indication of his administrative authorization of exercise, the salesman has to communicate to the consumer the information on the prices, dates and others elements of the services supplied on the occasion of the journey or of the stay such as :
1° The destination, the means, the characteristics and the categories of transport used;
2° The mode of accommodation, its situation, its level of comfort and its tourist classification corresponding to the rule or to the manners of the host country;
3° The supplied meals;
4° The description of the route when it is about a circuit;
5° The administrative and sanitary formalities to be carried out in case, notably, of crossing of borders as well as their periods fulfillment delays;
6° The excursions and the other services included in the package or possibly available for an additional charge;
7° The minimal or maximal group size allowing the realization of the journey or the stay as well as, if the trip realization is subordinated to a minimal participants number, the consumer information deadline in case of cancellation of the journey or the stay; this date cannot be fixed unless 21 days before the departure;
8° The amount or the percentage of the price to be paid as deposit in the contract conclusion as well as balance payment calendar ;
9° The prices revisions modalities such as foreseen by the contract in application of the article 100 of the present decree
10° The cancellation terms of contractual nature;
11° The cancellation terms defined to articles 101, 102 and 103 below;
12° The forecasts concerning covered risks and the guarantees amount signed in conformance with the insurance contract covering the consequences of travel agencies professional civil liability and of associations and non-profit bodies and local bodies of tourism civil liability ;
13° ° Information concerning the optional subscription of an insurance contract covering the consequences of certain particular risks, notably the repatriation expenses in the event of an accident or disease.
Art. 97
The preliminary information made for the consumer engages the salesman, unless in this one the salesman expressly reserves the right to modify certain elements. The salesman owes, in that case to indicate clearly in which measure this modification can intervene; and on which elements. In any case, the modifications brought to the preliminary piece of information must be communicated in writing to the consumer before the contract conclusion.
Art. 98
The contract concluded between the salesman and the buyer must be written, established in duplicate among which the one is handed to the buyer, and signed by both parts. He has to contain the following clauses:
1° The name and the address of the salesman, his guarantor and his insurer as well as the organization name and the address;
2° The trip destination or the destinations and, in case of split stay, the various periods and dates;
3° The means, the characteristics and the categories of the used transport, the dates, hours, departure and return places;
4° The mode of accommodation, its situation, its class of comfort and its main characteristics, its tourist classification by the host country rules or manners;
5° The supplied meals number;
6° The itinerary when it is about a tour;
7° Visits, excursions or other services included in the trip price;
8° The total price of the services charged as well as the indication of any possible revision of this invoicing by the article 100 below;
9° The indication, if it takes place, royalties or taxes concerned to certain services such as landing taxes , landing in ports and airports tourist taxes when they are not included in the price of one or several supplied services;
10° The calendar and the payment terms of the price; in any case, the last payment made by the buyer cannot be lower than 30 % of the trip price and must be made during the documents delivery allowing to realize the journey or the stay;
11°The particular conditions asked by the buyer and accepted by the salesman;
12° The modalities according that the buyer can seize the salesman of a complaint for non-fulfillment or bad execution of the contract, the complaint which must be sent as soon as possible, by registered letter with signed receipt to the salesman and indicated in writing, possibly, to the travel organization and to the provider of concerned services;
13° The buyer information deadline in case of trip cancellation by the salesman in case the realization of the journey or the stay is linked to a minimal number of participants, according to the capacities of 7 ° of the article 96 above;
14° The cancellation terms of contractual nature;
15° The cancellation terms foreseen to articles 101, 102 and 103 below;
16° The precision concerning the covered risks and the guarantees amount signed in conformance with the insurance contract covering the consequences of the salesman professional civil liability;
17° Concerning insurance indications contract covering the consequences of certain cases of cancellation subscribes by the buyer (insurer registration number and name), as well as those concerning the assistance contract covering certain particular risks, notably expenses in the event of an accident or disease; in that case, the salesman has to hand to the buyer a document clarifying at least the covered risks and the excluded risks;
18° The salesman information deadline in case of the contract transfer the by the buyer;
19° The commitment to supply, in writing, to the buyer, at least ten days before departure date, the following information :
A) The salesman local representation name, address and phone number or, in defect, the names, the addresses and the telephone numbers of the local bodies susceptible to help the consumer in case of difficulty or, in defect, the number allowing to establish urgently a contact with the salesman;
B) For the minors abroad journeys and the stays, a phone number and an address allowing to establish a direct contact with the child or the person in charge of the stay;
Art. 99
The buyer can give up his contract to a transferee who fills the same conditions as it to make the journey or the stay, as long as this contract produced no effect. Except condition better for the assignor, this one is anxious to inform the salesman of his decision by registered letter with signed receipt at the latest seven days before the beginning of the journey. When it is about a cruise, this delay is carried to fortnight. This transfer is never submitted to a preliminary salesman authorization.
Art. 100
When the contract contains an express possibility of revision of the price,in the limits foreseen in the article 19 of the above-mentioned law of July 13th, 1992, he has to mention the precise modalities of calculation, both in the increase and in the decline, the variations of the prices,in particular the amount of the transport costs and the taxes there concerned, one or several currencies which can have an incidence on thetrip price, the price part to which applies the variation, prices (Lessons,Courts,Yards) of one or several currencies retained as reference during the establishment of the price appearing to the contract.
Art. 101
When, before the departure of the buyer, the salesman is forced to bring a modification to one of the essential elements of the contract such as a significant increase of the price, the buyer can, without prejudging appeals in repair for damages possibly undergone, and having been informed about it by the salesman by registered letter with signed receipt, let be to cancel his contract and to obtain without penalty the immediate refund; let be to accept the modification or the replacement trip proposed by the salesman; an amendment to the contract clarifying the brought modifications is then signed by the parts(parties); any valuable decrease comes in deduction of the sums staying possibly owed by the buyer and, if the payment already made by this last one exceeds modified service price, the excess must be restored to him before the departure date.
Art. 103
When, after the buyer departure, the salesman is in the impossibility to supply a dominating part of the services foreseen in the contract representing a not unimportant percentage of the price honored by the buyer, the salesman has to take at once the following capacities without prejudging appeals in repair for damages possibly undergone; to propose services as a replacement foreseen services by supporting possibly any additional charge and if the services accepted by the buyer are of lower quality, the salesman has to pay off to him, from his return, the price difference; or, if he can't propose service of replacement or if these are refused by the buyer, without additional charge of transport tickets to insure his return in conditions which can be considered equivalent towards the departure place or towards another place accepted by both parts..

Particular conditions of sale for the products of the AFAT Voyages ranges
" The Fully qualified " and " Perfumes of France "

To know the particular conditions of sale for quite other product
contact your AFAT Voyages agency.
Price
The prices published in €uros are established according to the economic conditions current at the time of the brochures elaboration (AFAT Voyages " The Fully qualified " and " Perfumes of France ").The variation of these economic conditions (in particular the transport cost linked notably to the fuel increase, the royalties and the taxes concerned to services offered such as landing taxes, boarding or landing, etc.) can lead a prices revision without advance notice.
* Except opposite specifications, the prices get a person on the basis of a fixed price such as defined in every valuable picture and they are calculated according to a number of overnight stays and not of whole days.
* It is up to the customer to appreciate before its registration if the price is convenient for him by accepting its fixed character. No contesting concerning the package price can be later considered
* Deposit due to the registration: 25 % of the global amount, the balance at the travel folder delivery, is between 30 and 21 days before departure.
For late sales: total payment at the registration.

Important note: no Internet site can be protected from possible "shells". Please be confirmed the prices in the registration by your AFAT Voyages adviser; only the prices mentioned on your invoice will be contractual.